DNVGL.com

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Privacy statement

Last update: June 23rd 2017

The website dnvgl.com is owned and operated by the Norwegian registered company DNV GL AS (“DNV GL” Veritasveien 1, 1363 Høvik, Norway, registration number 945 748 931).

Introduction

This privacy statement applies to any processing of personal data on the website and our online subscription services (“My DNV GL” and “Veracity”). In the following dnvgl.com and also local websites such as dnvgl.no and others, My DNV GL and Veracity are referred to as the “Website”.

Personal data in this regard shall mean any information relating to an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual. 

Processing shall mean any operation which is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

What categories of personal data we process

Personal data actively provided by you

We will process personal data actively provided by you, e.g. when you register with us, send us requests or questions or place orders. Such personal data may contain inter alia your name, address, contact data, request and order information. as well as financial and billing information (like credit card number, expiration date).  

Personal data automatically collected when you browse the Website

When you visit the Website to browse information it contains, we will gather and store certain information (e.g. IP address, the browser used, the date and time of visit, pages visited) about your visit automatically. 

Anonymous information collection

The Website automatically logs visitor information from which aggregated de-identified summary statistics are created such as:

  • • the type of Internet browser and operating system of the computer most used to access the Website;
  • • peak hours and visiting times for the Website;
  • • most popular pages on the Website

The purposes for which we process personal data

Personal data actively provided by you may be used to enable us to communicate with you with regards to the topics, products and services in which you have registered an interest, to make available targeted information and provide you with e-mail information on our services and to provide you with a Website account or to reply to and process and bill any requests or orders made. 

Personal data gathered automatically is used for only two purposes: (i) for the provision of the Website and Website management and (ii) for law enforcement and possible criminal prosecution, in the case of suspected unauthorized activity.

Anonymous information is used for the purpose of improving our services, in particular to help us make the Website more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the Website's technical design specifications and identifying system performance or problem areas.

Any personal data may be provided to other entities within DNV GL for the purposes set out above. DNV GL consists of DNV GL Group AS with subsidiaries (“DNV GL”). We will not pass the personal data on to any third party outside DNV GL unless transparently communicated.

Retention periods

Personal data will be deleted as soon as it is no longer needed for the purpose it was collected for.

Use of cookies

The Website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of the Website which helps us to provide you with a good experience when you browse our Website, and to improve our Website. 

The cookies we use allow us to see:

  • The Internet domain and Internet Protocol (IP) address from which you access our Website; 
  • The type of Internet browser and the operating system of the computer you use to access our Website; 
  • The date and time you visit our Website; 
  • The pages you visit on our Website; 
  • The pages you shared on social media and to which social media network; 
  • If you linked to our Website from another website, the address of that website; and 
  • If you were referred to our Website from a search engine, the address of that website and the search term you used to find us.

Several cookies will be set on your computer when you visit the Website, including but not limited to:ASPSESSIONID: This cookie contains the user’s session ID and the cookie will expire when you close your browser. This cookie does not store personal data about you.

AddThis cookies: _atuvc, _uid, _uit. These cookies are used by the service we use to enable you to easily share web pages on Facebook, Twitter, LinkedIn and other social networks by using the buttons on our Website. For more information about these cookies, please see http://www.addthis.com/privacy.

On many of our pages we also use a tracking script from Eloqua, and/or Salesforce which sets a session and/or persistent and/or third party cookie on your device. 

Please see these pages for explanations about these cookies. 

http://www.salesforce.com/company/privacy/full_privacy.jsp

https://www.oracle.com/legal/privacy/privacy-choices.html#cookie-preferences

You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.  Please note that if you have chosen to disable cookies on your browser, your use of the Website might be limited. Furthermore, you can change your cookie settings on our "About cookies" page and learn more about other cookies used.  

For more information about cookies, see http://www.allaboutcookies.org.

Google Analytics
This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the Website analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

The Website uses Google Analytic’s IP anonymisation function. Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On our behalf, Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing other services relating to Website activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this Website.

Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en. An opt-out cookie will be set to prevent the future collection of your information when you visit this Website.

Further information can be found under https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage 

Security

We take market standard precautions to protect personal data, for further information read: Security and Compliance.  When users submit sensitive information such as credit card numbers etc. via the Website, such information is protected both online and offline. When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected with market standard encryption software - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked. While we use SSL encryption to protect personal data online, we also take market standard steps to protect it offline. Access to the personal data is given on a need-to-know basis.

Unfortunately, no data transmission or processing can be guaranteed to be 100 % secure. Accordingly, despite our efforts to protect the personal data, DNV GL is not in a position to guarantee or warrant the security of the personal data. 

Data subjects’ rights

You may be entitled to exercise some or all of the following rights free of charge: 

a. require (i) information whether your personal data is retained and (ii) access to and/or (iii) duplicates of your personal data retained, including the purposes of the processing, the categories of data concerned, and the recipients or categories of recipients to whom the data are disclosed and where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; 

b. request proper rectification, removal or restriction of your personal data, e.g. because (i) of the incomplete or inaccurate nature of the personal data, (ii) it is no longer needed for the purposes for which it was collected, (iii) the consent on which the processing was based has been withdrawn, or (iv) you have taken advantage of an existing right to object to the data processing; in case your personal data is processed by third parties, we will forward your request for rectification, removal or restriction also to such third parties unless this proves impossible or involves disproportionate effort; 

c. receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller, 

d. refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your personal data at any time;

e. object at any time, out grounds relating to your particular situation, that your personal data shall be subject to a collection, processing or use; 

f. not to be subject to any automatic individual decisions (automatic decisions based on data processing by automatic means, for the purpose of assessing several personal aspects) which produce legal effects on you or similarly significantly affect you; 

g. take legal actions in relation to any breach of your rights regarding the processing of your personal data, as well as to lodge complaints before the competent data protection regulators.

Revision of the Privacy Statement

DNV GL may change or update the privacy statement without notice. All such changes will take effect once they have been posted on the Website. It is your responsibility to monitor such updates. The privacy statement was last updated on the date stated at the beginning of this privacy statement.

Contact Details
If you are concerned about use of the Data or have any questions regarding this Privacy Statement, please contact us at dataprotection @ dnvgl.com. DNV GL regrets that only general queries about the privacy statement can be responded to via e-mail.

We wish you a pleasant, enhanced user experience at the Website!

DNV GL AS Group Communications
Veritasveien 1
1322 Høvik
Norway